If you haven't heard of UserVoice and you develop anything online, you're in for a treat. UserVoice is collaborative product feedback done right. I'm using it at GradShare and can't say enough about how it's helped us engage users and prioritize work. They offer a bunch of service levels but you can get the basic level for free and if you have a logo image handy it takes about five minutes to get a branded instance up and running.
I'm thinking about using it internally to gather and rank feedback on questions I have but their privacy options so far require you to know a priori (pre-send) who you want to contribute (e.g. participant email), which isn't realistic in large organizations.
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